Customer Care

Gift Cards

Your privacy is guaranteed when you shop with FWRD. We will never release any of your personal information to outside parties and you will never receive unwanted emails.

When you sign up for the FWRD newsletter, you will receive information on new arrivals, features, and upcoming promotions. You may request to stop receiving these emails at any time by unsubscribing to Free Express Shipping (3-6 Days)

All transactions submitted to us are encrypted with 48 bit SSL security and cannot be intercepted by outside parties, guaranteed.

If unauthorized purchases are made with your credit card to FWRD, please contact your credit card companies to reimburse any unauthorized charges above $50. If your credit card company will not refund the remaining $50, we will cover the charge.